Returns & Exchanges
At TOOLETRIES, we want you to be completely satisfied with your grooming essentials. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare Your Package
Securely pack your items in their original silicone-safe packaging to ensure they arrive back to us in perfect condition.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing